Technical Computer Services Ltd. Admin House, North Street, Droitwich, Worcestershire,
WR9 8JB
tel: 01905 794169 fax: 01905 779946 email: support@tcs-ltd.net
Support Services
TCS offer hardware support for all your computers, from standalone
PCs to wide area networks. Service is at the centre of all our contracts:
Hardware/Software
Support
Service and maintenance contracts
Competitive and effective contracts can
be made to cover your needs
Reactive Services - 4hr or 8hr response to all fault
calls (dependant on contract) All parts, labour & travel included within the scope
of our contract price. Guaranteed fix or replacement equipment on all fault calls,
including restoration of data when available and comprehensive technical support
Pro-Active
Services - Preventative maintenance including Anti-Virus checking at least once a
year, cleaning and replacement of worn parts, regular meetings to track persistent
faults and flexible arrangements for new or disposed equipment
Additional Options
- Software and hardware audit.
